What
What the box did.
A checkbox feels permanent because the software saved it. It is not a filing with the state. It is not an acceptance letter. It told one institution a story. The story can be corrected at that institution with the certificate in hand.
The damage, if there is any, depends on what was filed with the IRS, not on what a portal stored. If the return used the right form, the portal is the only thing that is wrong. If the return used the wrong form, that is a preparer conversation about amending, and it is still not a reason to shut the company down.
Panic posts tell people to start over. Starting over is a new fee, a new agent, a new January information return, and a new income return, and it leaves the old company still alive until someone actually winds it up. You would then have two companies and the same checkbox problem.
